Terms of Service

1. About us and these terms

These Terms of Service ("Terms") govern your use of the Kaido Technologies website (https://www.kaidotechnologies.com) and any services we provide through it.

• Business name: Kaido Technologies
• Website: https://www.kaidotechnologies.com
• Contact email: hello@kaidotechnologies.com

By using our website, submitting an enquiry, or entering into a project with us, you agree to these Terms. If you do not agree, you must not use our website or services.

Project-specific details (scope, deliverables, timelines, fees) are set out in separate proposals or statements of work and form part of the contract between you and us.

2. Our services

We provide, among other things:

• Website Design – Custom sites for freelancers & founders
• Web & Mobile App Development – Booking systems & customer portals
• Hosting & Maintenance – Secure, reliable website management
• Website Copywriting, SEO & Local SEO Services – Conversion-focused content that connects
• Ongoing Support – Continued assistance and digital consultancy

Descriptions on our website are for general information and do not constitute binding offers. We will confirm details, pricing, and scope in writing before starting any paid work.

3. Use of our website

You agree to use our website lawfully and not to:

• Breach any applicable UK or international law or regulation
• Introduce viruses, malware or other harmful code
• Attempt to gain unauthorised access to our systems or data
• Use our content for unlawful or unauthorised purposes

We may suspend or restrict access to the website if we reasonably believe you have breached these Terms or security is at risk.

4. Forming a contract for services

A binding contract for services is formed when:

• We send you a written proposal or statement of work; and
• You accept it in writing (including by email or e-signature) or pay a required deposit.

Until then, any discussions or estimates are non-binding.

5. Fees, payment and invoices

• Fees will be set out in our proposal, statement of work or agreed price list.
• Unless stated otherwise, prices are in GBP (£) and may be subject to VAT where applicable.
• We may require a deposit or staged payments before work begins or at agreed milestones.
• Invoices are payable within 14 days of the invoice date, unless otherwise agreed in writing.

If payment is late, we may:

• Suspend work and/or access to any staging or production sites we host
• Charge interest in line with UK late payment legislation

You are responsible for any bank or transfer fees charged by your provider.

6. Client responsibilities

To enable us to deliver your project on time and to a high standard, you agree to:

• Provide accurate and complete information, content and assets
• Obtain any necessary rights, licences or permissions for content you supply
• Review and approve work promptly at key stages
• Ensure your use of our deliverables complies with applicable law (e.g. advertising, privacy, accessibility)

You remain responsible for legal compliance of your own business, content and marketing activities.

7. Intellectual property

Unless agreed otherwise in writing:

• We retain intellectual property rights in our pre-existing tools, libraries, frameworks and processes.
• On full payment of our fees, we grant you a licence (or assign rights, where agreed) to use the final website or app for your own business purposes.
• You grant us a non-exclusive licence to use your logo, name and non-confidential project details in our portfolio and marketing materials, unless you ask us not to.

You must not resell or redistribute our work as a template or product unless explicitly agreed.

8. Content you provide

You are responsible for ensuring that content you provide:

• Does not infringe copyright, trade marks or other third-party rights
• Is lawful, accurate and not misleading
• Complies with data protection, advertising and consumer laws applicable to your sector

We may decline to use or request changes to content that we reasonably consider unlawful, harmful or inappropriate.

9. Third-party services and integrations

Websites and apps we build may integrate third-party services (e.g. payment processors, booking tools, analytics, email marketing). Those services are governed by their own terms and privacy policies, which you are responsible for reviewing and complying with.

We are not responsible for the availability, performance or terms of third-party services.

10. Availability of our website

We aim to keep our website available and secure but do not guarantee uninterrupted or error-free access. We may suspend, withdraw or change all or any part of the site for business or operational reasons, with or without notice.

11. Limitation of liability

Nothing in these Terms limits or excludes our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be limited or excluded under UK law

Subject to the above, to the maximum extent permitted by law:

• We will not be liable for any loss of profit, revenue, business, or data, or for any indirect or consequential loss.
• Our total liability in respect of any claim arising under or in connection with a project or these Terms will not exceed the total fees you have paid to us for the relevant project.

12. Data protection and privacy

We process personal data in accordance with UK data protection law. Please see our Privacy Policy for details of how we collect, use and protect personal data, and your rights.

13. Consumer rights (if you are a consumer)

If you are an individual acting for purposes wholly or mainly outside your trade, business or profession, you may have additional rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013, including certain cancellation rights for distance contracts.

These statutory rights are not affected by these Terms.

14. Changes to these Terms

We may update these Terms from time to time, for example to reflect legal or business changes. The "Last updated" date at the top of this page will show when they were last revised.

If we make significant changes and you have an ongoing contract with us, we will notify you and explain your options.

15. Governing law and jurisdiction

These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction over any dispute arising in connection with these Terms or our services, subject to any mandatory consumer protections that may apply.